What forms the guests’ opinions about the wedding?

• MARIA:
  The couple wants each guest to feel welcomed and that the staff is ready to solve any problem at any moment of the celebration, that’s why our coordinators meet the guests already at the check-in desk at the hotel and address to them by their names. Guests are always pleasantly surprised with it. Another important thing is attention to details. We always think about our youngest and the most important guests and arrange special interactive programs for them as well. While their parents are having fun they can prepare nice presents for the couple. Children will never forget such weddings, for sure.

• MAX:
  Guests’ opinions are based on details. While the check-in we always take into consideration all wishes of our guests and offer services only in accordance with their preferences. It doesn’t matter whether it is just tea or a pillow, or a favorite fragrance, that will create a comfortable and cozy atmosphere. Weddings of high quality always presuppose high guests’ expectations. The wedding , at which all expectations have been met, can be called a high-quality wedding.

Gastronomic choice is probably one of the key things at any event. What should the couple pay attention to and how to surprise even the most demanding guests?

• MARIA:
  Grande cuisine is of course a basis for a successful event, however the way it will be served can change everything. For example, if the stylistics and décor are made in bright colors, then it is better to choose a white uniform for waiters as well. They will look especially festive and won’t stand out. The first serve of food can be developed into a performance that will open the celebration. If foreign guests are present at the wedding then the menu should be translated into English as well and the guest should be served by an English-speaking waiter.

• MAX:
  We always suggest degustation. It helps us to find out food preferences of the guests, their expectations of food serve and other important details. It’s essential to plan the menu thoroughly. It should be balanced, contemporary, match the gastronomic tendencies and include only high-quality ingredients. From the first degustation and until the desserts are served everything should be flawless, that’s why our chefs analyze each serve of food and the design of the dessert is usually created in accordance with the stylistics of the wedding.

What can and should the couple expect from high-quality wedding planners?

• MARIA:
  The couple that spends a lot on wedding arrangements should be aware that the guests will judge the quality of the event not only by décor concept in general, but by every small detail. Looking at photos of the luxurious wedding people often base their opinion on the location, performing artists, décor ideas and the wedding dress. However the couple barely considers that besides beautiful pictures they should get high-quality services which will help to arrange a wedding of a high level. The bride shouldn't worry that her dress hasn’t been ironed yet, or that the music for the wedding morning hasn’t been chosen. The photographer shouldn’t bring water for the bride or help her with the dress, just like the guests should know in advance what presents they can give to the newlyweds and how they will get back home.

• MAX:
  At Four Seasons Hotel Moscow we provide high-quality service and food, made only of the best ingredients, constant timing control and fast response to any kind of unexpected situation. We have experienced wedding planning managers in our team, who know all the details of wedding planning and are always in touch with the wedding planners and coordinators. We have prepared several options of wedding menu, special wedding scenarios and nice presents from the hotel, for example suits for newlyweds.

What are the differences between the wedding at a hotel and in a restaurant?

• MARIA:
  Every hotel is not just a building, it is cohesive team work, based on strict rules of hospitality, timing and service provision. Hotel staff usually consists of experienced professionals that know how to please any sort of guests, that’s why wedding at the hotels are always based on well-thought and well-coordinated team work of hotel staff and wedding coordinators.

• MAX:
  It is rather difficult for me to compare such things as I have been working at the hotels for so many years. I can only agree with Maria that it is always about precise and harmonious team work, high standards of service provision. Wedding at the hotel is also convenient in terms of logistics. The newlyweds can book a suite on the wedding eve, hold a photoshoot and stay there after the party. Everything will be at the same location, which is extremely convenient. When many years after they will recall that day in their memories, they will enjoy the photos and remember each moment.

What are the key principles in wedding planning?

• MARIA:
  The key principle for us is reflected in the name of the agency Dlya Dvoih (for the two of you/ for the couple). Everything that we do is always individual and created especially for the couple and their guests. High-quality service, care for the guests and maximum comfort, that each member of Dlya Dvoih team provides at every event, it is exactly what we call high standards, developed within 10 years of flawless work.

• MAX:
  The key principle for us is personalized attention to the guests. Genuine smiles, hospitality and care – it all helps to create a very special atmosphere at the hotel. We try to prediсt what will make the guests’ stay at our hotel even more comfortable. Our key rule is to treat the guests as we would have them treat us.